Welcome to Brisbane Flower Hire, here are our Terms & Conditions.
By paying the deposit and booking with us, you are agreeing to the following Terms & Conditions. Please read them carefully and let us know if you have any questions.
Bookings & Payment Schedule
- We ask for a 20% non-refundable deposit of the total invoice to confirm the booking in our calendar.
- Final payment of the invoice is due 2 weeks from the hire/event date.
- Failure to pay your outstanding balance before the event date, will see an automatic cancellation of our products & services to you. We cannot proceed with your event unless the full invoice has been paid.
DIY Hire Period
- Our hire period for DIY pick up is 3 days. Day before your event, day of your event, day after your event.
- Pick up location is Eight Mile Plains.
- Any item for DIY hire will have a refundable bond added to the invoice. The bond amount will depend on your total invoice and can range from $50 – $500.
DIY Hire Care
- Hirer must keep hire items in proper working order and condition.
- Hirer must store items safely, securely and protect from theft, loss or damage.
- Hirer must not alter, tamper, damage or repair the hire items without written consent.
Refundable Bond for DIY Hires
- Your bond will be paid back to you after you have return the hire items on the agreed return date and there is no damage.
- We will ask for your bank account details to return the bond once we have checked for any damage.
Communication Policy
To maintain our competitive pricing and keep your service fees reasonable, our communication is strictly limited to written correspondences. Your proposal does not include in-person consultations, phone calls during the planning and execution stage of your wedding.
Please be assured that while your proposal does not include this service, this does not mean your wedding will not run smoothly. To provide you with peace of mind, you will receive a detailed mood board complete with written notes and visual mock-ups, allowing you to see exactly how your wedding day will look.
We do understand that some couples prefer to have more one-on-one consultations. We are happy to offer this premium service, just let us know so we can add this onto your proposal.